Currency Alliance
DECEMBER 1, 2020
If companies keep operating their loyalty programs like they did in 2000, then by 2025 it’s likely they’ll be investing a lot of money in programs that their customers use only once, and quickly recognize it could be a decade before they reach interesting rewards. Winning loyalty programs in 2025. Customer singular.
C Space
DECEMBER 3, 2021
Michael Müller, Director Global Brand Strategy, Customer Insights, Audi. By 2025, we are going to have more than 20 all-electric models and expand our PHEV portfolio. We want to achieve more than a third of our global sales with all-electric and hybridized automobiles by 2025. Empathy and Agility in a Changing Landscape.
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Kustomer
NOVEMBER 4, 2020
It’s no secret that AI is transforming the way businesses interact with their customers. Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI. Sales and CX teams are using business VoiP services equipped with AI to quickly address customer queries and improve their communication.
West Monroe
NOVEMBER 13, 2022
In fact, Gartner predicts that by 2025, 75% of the highest-growth companies in the world will employ a this type of model. Understand your customers Many organizations have longstanding views that all sales and customers are “good”—and their rewards and incentives reflect this.
West Monroe
NOVEMBER 13, 2022
In fact, Gartner predicts that by 2025, 75% of the highest-growth companies in the world will employ a this type of model. Understand your customers Many organizations have longstanding views that all sales and customers are “good”—and their rewards and incentives reflect this.
West Monroe
NOVEMBER 13, 2022
In fact, Gartner predicts that by 2025, 75% of the highest-growth companies in the world will employ a this type of model. Organizations that realize the greatest value from their RGM programs focus on and build maturity in four key areas: customer insight, people and organization, data and measurement, and technology.
Kustomer
NOVEMBER 4, 2020
It’s no secret that AI is transforming the way businesses interact with their customers. Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI. Sales and CX teams are using business VoiP services equipped with AI to quickly address customer queries and improve their communication.
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