Optimove

AUGUST 15, 2023

million people in the US will be using QR codes by 2025 – not bad for a technology that’s had more than its fair share of naysayers! Today, most marketers have at least considered QR code marketing as part of their campaign arsenal. A frictionless user experience. Long and short? The result?

Brands 52

Brands Marketing 2025 Events 52

Kustomer

NOVEMBER 4, 2020

Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI. Here’s a closer look at how both technologies can automate business functions and boost CX: Chatbots. The chatbot market size is projected to grow from $2.6 At least, we hope it won’t. billion in 2019 to $9.4 billion by 2024.

2021 140

2021 Customer Experience E-support Omnichannel 140

Kustomer

NOVEMBER 4, 2020

Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI. Here’s a closer look at how both technologies can automate business functions and boost CX: Chatbots. The chatbot market size is projected to grow from $2.6 At least, we hope it won’t. billion in 2019 to $9.4 billion by 2024.

2021 52

2021 Customer Experience E-support Omnichannel 52

Thunderhead

OCTOBER 19, 2018

One CEO of the top five spoke recently of ‘end-to end’ online retailing of new and used cars – from research to purchase and finance, plus delivery and signatures: “It’s about making effortless journeys for customers, not complex processes”. He knows a thing or two about giving customers great experiences.

Omnichannel 40

Omnichannel Automotive 2018 2025 40