Optimove
AUGUST 15, 2023
million people in the US will be using QR codes by 2025 – not bad for a technology that’s had more than its fair share of naysayers! Today, most marketers have at least considered QR code marketing as part of their campaign arsenal. A frictionless user experience. Long and short? The result?
Lumoa
NOVEMBER 17, 2022
In the past two years, we’ve seen a massive surge in online shopping, from tech products to fashion items. trillion by 2025. Companies should aim to meet their customers’ expectations by continuing to fine-tune their customer experience (CX) programs. E-commerce sales are now projected to reach $7.4
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Kustomer
NOVEMBER 4, 2020
Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI. The chatbot market size is projected to grow from $2.6 With customers expecting personalized, in-the-moment online experiences, the value of real-time data insights is paramount. At least, we hope it won’t. billion in 2019 to $9.4
SaleMove
MAY 26, 2020
Julia Carreon from Wells Fargo put it nicely in the article : “Gen Z members over the next decade will grow up to be the most demanding consumer the world has ever known” The demand for interactive and personalized digital experiences has already begun and it’s only going to increase. They Reached Your Site, Now What?
Kustomer
NOVEMBER 4, 2020
Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI. The chatbot market size is projected to grow from $2.6 With customers expecting personalized, in-the-moment online experiences, the value of real-time data insights is paramount. At least, we hope it won’t. billion in 2019 to $9.4
Eptica
APRIL 23, 2020
Date: Thursday, April 23, 2020 Author: Pauline Ashenden - Marketing Manager Why the golden rules of service by Fred Sirieix should inspire all of us. Author: Pauline Ashenden - Marketing Manager Consumers expect the same high levels of service from every company in any sector. What will customer self-service look like in 2025?
Thunderhead
OCTOBER 19, 2018
One CEO of the top five spoke recently of ‘end-to end’ online retailing of new and used cars – from research to purchase and finance, plus delivery and signatures: “It’s about making effortless journeys for customers, not complex processes”. He knows a thing or two about giving customers great experiences.
Expert insights. Personalized for you.
52 
Let's personalize your content