West Monroe

OCTOBER 19, 2023

But by 2030, they expect digital operations to deliver tangible benefits in the form of speed and flexibility, customer satisfaction, and financial returns. To support their digital aspirations, manufacturers expect to increase technology investment relative to current levels. Expectations for return on investments are high.

ROI 52

ROI Technology Return on Investment 2030 52

Comm100

JANUARY 11, 2023

Best of all, bringing all these benefits to a customer service environment comes with significant return on investment. billion USD by 2030. Automated customer service can generate a substantial return on investment for businesses. What is the state of automated customer service in 2023? million USD in 2022.

2023 87

2023 Customer Service Healthcare Return on Investment 87

West Monroe

DECEMBER 20, 2022

We believe that aligning the digital journey with the sustainability journey can advance both goals and drive greater overall return on investments. technologies to capture greater energy consumption granularity and leveraged IoT connectivity with power meters and predictive analytics to optimize energy cost. The result?

2021 52

2021 2022 Metrics 2030 52

West Monroe

DECEMBER 20, 2022

We believe that aligning the digital journey with the sustainability journey can advance both goals and drive greater overall return on investments. technologies to capture greater energy consumption granularity and leveraged IoT connectivity with power meters and predictive analytics to optimize energy cost. The result?

2021 52

2021 2022 Metrics 2030 52

West Monroe

JANUARY 25, 2022

It also requires a commitment to continue optimizing digital connectivity between front office (CRM, CPQ, and e-commerce) and back office (ERP, MES, WMS, TMS) systems, automating parts of the middle office, and modernizing systems. Senior Partner, Marketing, Sales & Service. This isn't survival of the fittest. Andy Gaeckle.

2022 52

2022 E Commerce Competitive Advantage Leadership 52