Remove Automotive Remove Consumers Remove Customer Relationship Management Remove Marketing
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7 Automotive Customer Feedback Tools

SurveySensum

What is an Automotive Customer Feedback Tool? How to Choose the Right Automotive Customer Feedback Tool? An automotive customer feedback tool is software designed to collect, manage, and analyze customer feedback and opinions within the automotive industry.

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Taking the Pulse of the Automotive Customer Experience

ReviewTrackers

In terms of the customer experience, buying a car isn’t quite the same as dining at a restaurant or checking into a hotel. This makes automotive shopping typically more daunting. A 2013 poll commissioned by AutoTrader.com, meanwhile, found that 75 percent of the time that consumers devoted to buying a car was spent online.

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Taking the Pulse of the Automotive Customer Experience

ReviewTrackers

In terms of the customer experience, buying a car isn’t quite the same as dining at a restaurant or checking into a hotel. This makes automotive shopping typically more daunting. A 2013 poll commissioned by AutoTrader.com, meanwhile, found that 75 percent of the time that consumers devoted to buying a car was spent online.

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What is Location Intelligence? (And How Can Businesses Use It?)

Gravy Analytics

Location intelligence is a relatively new term in marketing, but one that is gaining popularity as consumers demand more relevant content and offers. Broadly defined, location intelligence is a type of business intelligence based on the physical locations consumers visit. Attribution.

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3 ways to turn first-time electric vehicle owners into loyal customers

Think Customers

Instead of gasoline-guzzling vehicles, more consumers are driving electric vehicles (EVs) off the dealership lot than ever before. EV sales are growing at a rapid clip as consumer interest in sustainable products and air quality increase and automotive manufacturers deliver a wider range of EVs at different price points.

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3 Steps to Effective Reputation Management for Car Dealers

ReviewTrackers

For consumers driving vehicles with expired service plans, independent car repair shops are the go-to source for auto repairs. “But even for large brands, trust can be the most deciding factor for a consumer.” ” Cost and pricing strategy is generally straightforward and has minimal variation within the same market.

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Top 10 Best BPO for SMEs in Customer Service

Magellan Solutions

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. Sure, you know it’s the happy customers that matter, but doesn’t customer service management look like a time-consuming skydive into a pool with no bottom?