Optimove

DECEMBER 21, 2023

Re-engage your churned customers with this guide Download Now Why it Matters: Marketing fatigue happens when consumers feel overwhelmed by generic and irrelevant messages. Key takeaways: Consumers are subjected to marketing fatigue across industries. This post highlights Optimove 2023 surveys of more than 2,000 consumers.

2023 111

2023 Consumers Brands Marketing 111

Oracle

OCTOBER 30, 2018

Let’s take a look at three: profitable growth, customer expectations, and omnichannel realities. consumers say they expect brands to show they “understand and care about me” before those consumers will consider making a purchase, according to the “Wantedness” study by Wunderman. I beg to differ.

Multi-Channel 244

Multi-Channel Omnichannel Competitive Advantage B2C 244

Optimove

OCTOBER 18, 2023

Drawing on exclusive data collaborations with industry leading B2C brands, Optimove has unearthed valuable insights over the past three years that can elevate your marketing game during this critical sales period. Don’t miss out on this surge in consumer enthusiasm. It’s also a treasure trove of marketing wisdom.

Insights 78

Insights Multi-Channel Omnichannel B2C 78

BirdEye

MAY 3, 2023

The choice of the right marketing channel can make or break a campaign. Choosing the most effective marketing channel can make sure that your efforts bring results. This blog post deals with everything you need to know to leverage the right channels and boost your business revenue.

Marketing 98

Marketing Social Media B2C Multi-Channel 98

Second to None

APRIL 12, 2019

Personalization highlights the human factor of a B2C relationship. In the current market where consumers run the show, it is crucial that companies connect with their customer through channels that the customer identifies with. Create an Omnichannel Experience. The Human Factor. 1] [link]. [2]

Omnichannel 69

Omnichannel Multi-Channel B2C Customer Centricity 69

Magellan Solutions

AUGUST 18, 2021

In fact, 70% of global consumers have a favorable view of brands that contact them with proactive customer service notifications. It is much easier to pay someone else to pick up the phone than have your employees multi-task to do it. Omnichannel Services. How can they do that if you do not have an omnichannel service?

Multi-Channel 52

Multi-Channel Call Center Contact Center Omnichannel 52

Second to None

MARCH 13, 2019

While a screen interaction may seem less personal, data shows that personalization is only increasing with the integration of mobile consumer services. Consumers want an effortless experience that is tailored to their needs and interests. The Importance of Personalization. The data shows that 49 percent of U.S. Maintaining Consistency.

Customer Experience 82

Customer Experience Multi-Channel Consumers Customer Centricity 82