ShepHyken

APRIL 14, 2024

There really is something here for everyone – from small to large businesses and from B2C to B2B. Over 90% of businesses today offer a loyalty program. Some examples like a Nike loyalty program set the standard for rewards programs – and it’s possible to replicate the same in your store.

2024 73

2024 Net Promoter Score Article Loyalty Programs 73

BirdEye

MARCH 10, 2022

Offering a reward increases referral likelihood, but the size of the reward does not matter. “A Penny for Your Thoughts: Referral Reward Programs and Referral Likelihood.”). Use these fundamentals to start your own referral program for your business. 8 reasons why you need a referral program.

Marketing 98

Marketing B2C Reference Social Media 98

ShepHyken

NOVEMBER 25, 2022

Rewarding customer loyalty shows customers that you value their patronage. You can offer loyalty points, discounts, and exclusive deals as part of your customer rewards program. . She has 10+ years of B2B & B2C marketing experience in various sectors such as SaaS, e-commerce, education, and consumer goods.

Customer Service 78

Customer Service E Commerce Rewards Programs Customer Relationships 78

CSM Magazine

JUNE 17, 2021

However, the rewards and gifts shouldn’t be limited to occasions only. Such reward programs and incentives profoundly influence a customer’s view of your business emotionally and they continue buying from you. For happy customers, keep rewarding them from time to time. Use Live Chat.

Social Media 98

Social Media Advertising Rewards Programs Consumers 98

ShepHyken

APRIL 20, 2020

My Comment: I’ve always said that many loyalty programs are often marketing programs, where repeat purchases earn points or free merchandise. A research team at Washington University Business School came out with some interesting research about how just being part of a simple loyalty or rewards program, drives repeat business.

Article 65

Article 2020 Loyalty Programs Customer Service 65

Forrester's Customer Insights

DECEMBER 20, 2019

Most marketers understand that earning loyalty is bigger than rewards programs and incentives, that it’s important to treat different customers differently. And they agree that a loyalty program should deliver the best content, […].

Loyalty 29

Loyalty Omnichannel Rewards Programs Loyalty Programs 29

SmartKarrot

APRIL 20, 2022

From apparel brands to food delivery platforms, almost all B2C businesses offer loyalty programs; and a majority of them are a huge hit. But, implementing these programs in Business-to-Business (B2B) environments can be a little different. The simple program played a key role in deepening trusted partner relationships.

Loyalty Programs 11

Loyalty Programs B2B Loyalty Rewards Programs 11