Hunter Douglas’ B2B and B2C Customer Experience Leadership with Ross Garretson
Customer Bliss
NOVEMBER 7, 2017
Throughout his career, Ross has had extensive experience reviewing, designing, and implementing technology systems, including a successful enterprise-wide CRM implementation to all Hunter Douglas sales and service employees in 2013. . They also set up customer feedback forums to collect voice-of-customer data in an unobtrusive way.
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