LiveChat

JANUARY 3, 2019

It was a good year for the LiveChat blog. Our blog was visited every month by over 100k visitors , who spend 8 minutes on each page on average. Let me proudly present a list of 12 killer posts we’ve published this year on LiveChat Blog. How we reached 100,000 unique views a month on LiveChat blog. It was just great.

2018 59

2018 Blog B2B 2014 59

GetFeedback

SEPTEMBER 27, 2018

They’re building seamless, unforgettable customer experiences that consumers feel every time they walk into a store or open the app. It’s estimated that by 2020, 80% of companies will have chatbots on their websites or social channels so customers can get in touch whenever they want or need. appeared first on GetFeedback Blog.

Retail 170

Retail E Commerce Customer Experience Touchpoint 170

Kustomer

FEBRUARY 29, 2024

One of Gorgias’s greatest assets is its robust integration with the e-commerce platform Shopify. Additionally, while the tool is primarily built for online retailers with stores on Shopify, its core functionalities may only partially meet the needs of enterprise businesses. Paul Ferrill, giving it a 3.0/5.0

E Commerce 52

E Commerce 2024 E-support Feedback 52

Grade.us

MAY 28, 2019

Which tools work best? If you're helping clients with review management, try out the best platform for generating, monitoring, marketing, and reporting on reviews. It's most commonly used for blogging but supports other types of web content including media galleries and online stores. You need creative and marketing tools.

2019 37

2019 Marketing Social Media Advertising 37

Comm100

FEBRUARY 6, 2018

This blog post will cover several of the top, most sought-out customer engagement tools on the market. Regardless of what you’re looking for, we hope this post will help you decide which customer engagement solutions will be the best fit for your company. Business size — Do you run a small business or a large enterprise?

Customer Engagement 42

Customer Engagement Engagement Social Media Omnichannel 42

ProProfs Chat

OCTOBER 25, 2021

In this blog, we will understand the growing importance of collecting customer feedback, discuss some must-have features, and explore over 40+ customer feedback software. Best customer feedback software offers different channels to collect data like surveys, website questionnaires, social and community feedback, online reviews, forms etc.

Feedback 98

Feedback 2022 Net Promoter Score Social Media 98