Top 5 Alternatives to Net Promoter Score for Improved CX
SurveySparrow
JANUARY 31, 2024
But what if there are alternatives to net promoter score? This blog will look into five NPS alternatives and why you should use them. Net Promoter Score (NPS) is like a report card for your business. And what is a good NPS score ? Standardize Metrics: Ensure metrics are on a consistent scale.
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