SurveySparrow

OCTOBER 5, 2020

The birth of online survey tools has made it incredibly easy for businesses to get feedback from their customers. And choosing an online survey tool or a survey software can often confuse you. Typeform is a great online survey tool to use if you are looking to build fun surveys. Typeform vs SurveyMonkey.

NPS 59

NPS Net Promoter Score Feedback Exceptional Customer Service 59

ProProfs Chat

DECEMBER 20, 2019

With increasing emphasis on customer support, reshaping your employee and customer experience is becoming an incredibly important business asset. Moreover, 48% of customers would be more likely to return to a website with chat support, and 41% trust the brand more when this option is available. Types of Live Chat Software.

Communication 82

Communication Social Media Sales Call Center 82

SurveySparrow

FEBRUARY 23, 2024

Whether you aim to gather customer feedback, streamline event registration, or conduct intricate surveys, Jotform provides the platform to bring your vision to life. The easy customization allows users to create registration, application, surveys, and contact forms. But, if you are a survey pro, this might be the tool for you.

2006 52

2006 E-support 2011 NPS 52

SurveySparrow

MAY 18, 2022

And we all know there’s no better way to do that than through eCommerce surveys! So in this blog post, we’ll let you in on some of the most impactful, tried, and tested eCommerce survey questions and their examples. eCommerce Survey Questions: Pre-purchase. How did you learn about our brand/website?

E Commerce 52

E Commerce E-support Customer Service Representative Brands 52

SurveySparrow

SEPTEMBER 21, 2020

The answer is simple – online surveys! And in this blog, we’ll discuss how online surveys increase ROI. Online Surveys has become a new trend in the world of digital marketing, as it saves your money and time. Here we’ve tried to shed light on how you can use online surveys for high return on investment.

ROI 45

ROI Return on Investment Social Media Net Promoter Score 45

NetBase

JULY 24, 2019

Gathering competitive intelligence on your competition is essential to brand survival. Fortunately, there are a range of competitor analysis tools to help brands speed this process up! Yes, like all brand endeavors, you need defined goals and a plan before you spring into action. Which tool is best for you?

Social Media 78

Social Media Metrics Brands Events 78

Bold360

DECEMBER 1, 2016

Webb is a certified management consultant who works with the top brands in the world. “Before we look at mistakes, it’s important to consider…” What customer experience software provides for a business.Effectively, it’s the way in which you develop a relationship with your customers. Ben Harris.

Customer Experience 104

Customer Experience Customers Consulting E-support 104