Competitive Advantage Customer Care Magazine Social Media 
CSM Magazine
DECEMBER 3, 2019
While being superseded by instant messaging and social media, daily e-mail still steadily grows and will reach more than 300 billion e-mails per day in 2020. Diversity of communication tools drives companies to develop omni-channel flexibility to stay in touch with customers and employees. About the Author. Ievgen Sliusar.
CSM Magazine
MARCH 11, 2022
Customer care and support is an integral part of any business including the gambling industry. In this article, we will look at how you can gain competitive advantage by improving your service. The importance of customer care in the gambling industry. Customer service is a vital part of any online casino.
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Storyminers
JULY 6, 2020
We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.
CSM Magazine
JUNE 16, 2022
Personalizing customer service and conversations improve customer service experience. If you customize services to meet the demands of every client, you will gain a competitive advantage in the market. And this makes customers feel more connected and reinforces a sense of satisfaction.
Storyminers
JULY 6, 2020
We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.
SurveySensum
JULY 14, 2020
Industry Leader in customer experience, Blake Morgan is a Keynote Speaker, Author of two books, a Customer Experience Futurist, and a Guest Lecturer at Columbia University. Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. LinkedIn : [link]. Website : [link].
Chattermill
JUNE 3, 2019
How many times, in contrast, have you followed the recommendation of a friend or a positive review in a magazine or newspaper? The most innovative companies understand that success is closely correlated with creating an end-to-end customer experience that delights customers. Customer Experience Analytics.
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