ShepHyken

APRIL 28, 2024

10 Ways to Nurture Customer Confidence by Katie Navarra (The Ascent) Customer confidence drives sales and supports long-lasting loyalty among customers. Nurturing customer confidence is an important part of your retention strategy. Connect with Shep on LinkedIn.

2024 71

2024 E Commerce Article Loyalty Programs 71

ShepHyken

SEPTEMBER 26, 2023

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Connect with Shep on LinkedIn.

Customer Service 138

Customer Service Social Media Workshop Customer Service Training 138

Up Your Service

JULY 16, 2018

unique report was recently released by Salesforce Research titled “ State of the Connected Customer , 2nd edition”. This is an important publication with insights from 6,700 consumers and business buyers on the intersection of customer experience, use of technology, and the creation and development of trust.

Connections 67

Connections Insights Culture B2C 67

ShepHyken

SEPTEMBER 5, 2023

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Connect with Shep on LinkedIn.

Customer Service 86

Customer Service Workshop Customer Service Training Definition 86

Up Your Service

JULY 16, 2018

unique report was recently released by Salesforce Research titled “ State of the Connected Customer , 2nd edition”. This is an important publication with insights from 6,700 consumers and business buyers on the intersection of customer experience, use of technology, and the creation and development of trust.

Connections 40

Connections Insights Culture B2C 40

ShepHyken

APRIL 18, 2023

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and experience keynotes and his customer service training workshops at www.Hyken.com. Connect with Shep on LinkedIn.

Reference 65

Reference B2C Workshop Customer Service Training 65

Myra Golden

JUNE 2, 2016

. ——————————————————————– Key Take-aways: Learn exactly what it takes to restore customer confidence and regain goodwill after a service failure. Book Myra for a keynote or customer service training.

Customer Service Training 40

Customer Service Training Workshop Magazine Social Media 40