PK
APRIL 16, 2020
Post-recession demand from consumers for greater transparency, mobility and digital connectivity has driven advancements, but risk management, compliance and cost optimization remain top concerns for today’s banks. The post Consumer demand driving advancements in financial services appeared first on PK. About the author.
TechSee
AUGUST 14, 2018
While effective, the IDSS flow has a major weakness – it relies heavily on input generated by the consumer, which is highly subjective and often error-prone. In customer service, it helps the IDSS see the problem, as a virtual agent.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
TechSee
FEBRUARY 12, 2018
Verto Analytics offers market research and cross-platform measurement services that give brands, publishers, and researchers a multi-dimensional view of the digital consumer. Users can capture and create immersive 360° virtual reality tours of any space from a smartphone. · . Virtual Customer Assistants. Mantis Vision.
TechSee
FEBRUARY 12, 2018
Verto Analytics offers market research and cross-platform measurement services that give brands, publishers, and researchers a multi-dimensional view of the digital consumer. Users can capture and create immersive 360° virtual reality tours of any space from a smartphone. · . Virtual Customer Assistants. Mantis Vision.
Magellan Solutions
JULY 29, 2021
The lockdowns of the past year have accelerated the shift to greater automation in responding to inquiries to lenders, insurers, and telecom operators. First, the mass adoption of smartphones, social media, and consumer-friendly apps changed. No longer would they tolerate endless hold times, obtuse service agents, or handoffs.
Interactions
JANUARY 16, 2020
Consumers are more connected than ever before. But, once I got to the doctor’s office, I was asked to resubmit my insurance information because the new booking system and current patient system were not integrated. . And it has worked, to an extent. I now have the capability to schedule a doctor’s appointment through an app.
Interactions
JANUARY 16, 2020
Consumers are more connected than ever before. But, once I got to the doctor’s office, I was asked to resubmit my insurance information because the new booking system and current patient system were not integrated. . And it has worked, to an extent. I now have the capability to schedule a doctor’s appointment through an app.
Expert insights. Personalized for you.
52 
Let's personalize your content