Remove E-support Remove Healthcare Remove Multi-Channel Remove Social Media
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Top 10 Customer Thermometer Alternatives in 2024

SurveySparrow

Seamless Feedback Collection Capture feedback effortlessly through various channels including email thermometers, embedded surveys, and signature thermometers for popular email platforms. More Features Needed: Some businesses need extra features like surveys across different channels, linking with CRM systems, or specialized surveys.

2024 52
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Reputation management: Which industries need it the most?

BirdEye

So, when you rack up those positive reviews, it’s like having an army of supporters sing your praises, leading more customers to your doorstep. Healthcare No sector depends more fundamentally on consumer trust than healthcare. Check this out: About 70% of patients call online reviews crucial in selecting a healthcare provider.

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How Customer Experience is shaping during COVID-19 with ‘New Normal’

SurveySensum

Care for your customers: In these desperate times, people need support, guidance, and reliable information to keep their families safe and sustain. They have launched a new Customer Service for Anything that provides support 24X7 to provide unconditional support. You can talk or text Zappos customer support.

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Brand Move Roundup – April 21, 2020

C Space

Entercom , a leading multi-platform audio and entertainment company, has launched “Stay Connected” ( #StayConnectedTogether ), a public service initiative to unify the company’s crisis response across its 235 broadcast brands and expansive digital platform to meaningfully impact public health and well-being.

2020 52
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10 Ways to Use AI in Real Estate Marketing 

BirdEye

While AI’s wonders have already transformed sectors like healthcare and finance , it’s now making waves in real estate, and it’s not here to replace agents but to empower them. 7 – 24/7 customer support. Social media marketing Your customers are on social media, and your brand should be, too.

Marketing 109
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5 Ways to Improve Customer Service in Healthcare

Comm100

Remote accessibility to essential services like healthcare is a top priority amongst patients and consumers, with more people listing ease of access and convenience ahead of quality of care. . The problem is the healthcare industry in general is falling behind when it comes to remote accessibility.

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8 Best Zendesk Alternatives Heading Into 2024

Kustomer

Users on Reddit recently voiced their dissatisfaction with the company’s limited customer support options. One user even said: “ Quit limiting the way we can contact support. Cheaper options are available but come with limited facilities, such as fewer agents supported. Customize business logic and automate CX workflows.

2024 52