Magellan Solutions
MARCH 24, 2020
But why outsource your customer support when you can have an in-house team? Aside from the significant amount you can save from it, it can help you expand your support coverage and scale up your business. The management decided to outsource part of their customer service to quickly scale their support operations. Capital One.
Magellan Solutions
MARCH 27, 2023
Such development is anticipated to be primarily driven by the financial services, IT, and telecommunications sectors. These figures resulted from the growth of e-commerce, financial technology, health care, and technology, as well as the pent-up demand from international clients and increased confidence in work-from-home arrangements.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Kustomer
FEBRUARY 25, 2022
The best support experiences still rely on real human interaction at specific touchpoints. An example of consistent CX could involve sales delaying outreach regarding an upsell opportunity if support agents had not yet resolved a customer issue. it’s simply a phone system that delivers telecommunication over the internet.
Kustomer
DECEMBER 21, 2021
The best support experiences still rely on real human interaction at specific touchpoints. An example of consistent CX could involve sales delaying outreach regarding an upsell opportunity if support agents had not yet resolved a customer issue. It’s simply a phone system that delivers telecommunication over the internet.
SurveySensum
JULY 14, 2020
He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. She has over 15 years of experience in the telecommunications industry and is currently serving as the Customer Experience Performance Management Head at PT Smartfren Telecom. LinkedIn: [link]. Website : [link].
Storyminers
JULY 6, 2020
At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,
Storyminers
JULY 6, 2020
At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,
Expert insights. Personalized for you.
40 
Let's personalize your content