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West Monroe - Untitled Article

West Monroe

We’ve experienced unbelievable change over the past year in the way we think about and consume healthcare. It’s no wonder, then, that when surveyed earlier this year, nearly half of healthcare CFOs said the pandemic will drive an increase in partnerships across the healthcare ecosystem. Primary Care. Key trends.

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Improving the Dental Patient Experience: 3 Foundational Practices for Providers & Payers

West Monroe

Consumers have greater choice when shopping for dental services. To succeed, dental payers and providers are paying more attention to customer experience.

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Turning Point: The Fate of Standalone Dental

West Monroe

96% of health plan and dental plan respondents agree that convergence of medical and dental benefits will happen, but there's no consensus on how it will happen.

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Convergence of Dental and Health Insurance Accelerates

West Monroe

Standalone dental payers must improve efficiency, tackle tech debt, and find unique value propositions as more health insurers offer dental benefits and convergence becomes reality.

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Convergence of Dental and Health Insurance Accelerates

West Monroe

Standalone dental payers must improve efficiency, tackle tech debt, and find unique value propositions as more health insurers offer dental benefits and convergence becomes reality.

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Reshaping Healthcare M&A: How Competition and Technology are Changing the Game

West Monroe

As healthcare companies seek to adapt and thrive in a fast-changing environment, M&A is playing a crucial role.

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How Healthcare Payers Can Take Action to Compete in Today’s Digital World

West Monroe

“Digital” is such a ubiquitous element of our daily lives—so much so that it’s difficult to remember how revolutionary digital modes of connecting with people, analyzing and sharing information, managing life and work, and creating experiences really are. 7 steps to building a digital healthcare payer organization.