Seeking a New VOC Vendor? Here’s How to Make the Transition
CloudCherry
JANUARY 22, 2020
A recent Forrester white paper entitled How to Transition Your Voice-Of-The-Customer Vendor explains that “failure is not always the vendor’s fault.” Unproven ROI. Progress isn’t socialized. At times, refocusing your efforts may be the best course of action. Struggling with siloed data. Not Acting on Insights.
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