perspectives point-of-view building-the-foundation-for-utility-asset-analytics 
West Monroe
JANUARY 23, 2022
An increasingly connected energy-and-utilities ecosystem. The utility business model is changing in response to political, environmental, consumer, and cybersecurity pressures. Dozens of states have set targets for decarbonizing their economies across all sectors—and utilities will have foundational roles in these efforts.
CSM Magazine
JULY 11, 2023
When working in product management , you must conduct thorough market research, analyze trends, and identify customer needs and pain points. To inform your decision-making process, utilize various research methods, including surveys, interviews, and data analysis.
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West Monroe
FEBRUARY 23, 2022
From our perspective, there are three primary drivers behind the movement toward a factory of the future. Before you can be digital, you need the right foundation for a new operating model. This isn’t the exciting part of building the factory of the future. All Rights Reserved. One is around productivity and efficiency.
Bold360
DECEMBER 1, 2016
Without a doubt the biggest mistake is…” Assuming that a CRM solution should be selected prior to building out a comprehensive customer experience strategy. With myriad features and functionality, evaluating customer experience software isn’t a cut-and-dry process. In fact, sometimes it can seem. like comparing apples to oranges.
Currency Alliance
FEBRUARY 10, 2021
I have, though, been a 4-time CEO, across various industries which went through fairly dramatic changes during the past three decades, so hopefully my voice can be viewed as unbiased. If a new CEO replaced you tomorrow, and had no previous connection to the current loyalty program, what changes do you think she would make?
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