BirdEye

MARCH 24, 2023

Table of contents Business development defined Differences between business development and sales Business development versus sales development Differences between business development and marketing What does a business development manager do? They constantly test various acquisition methods looking for efficient growth.

2023 98

2023 Return on Investment Social Media Sales 98

ChurnZero

OCTOBER 22, 2021

Customer Advocacy: How to Get Your Customers and Customer Success Team Invested. But as you acquire more customers, you’ll no longer be able to passively manage these lead and brand-building sources. Rachel Gurman , Customer Success Manager at ChurnZero. How to Encourage Your Customer Advocates to Share Their Knowledge.

Customer Success 96

Customer Success Reference Events Customers 96

BirdEye

APRIL 5, 2023

In this blog post, we’ll share 150 business name ideas to help you hit the ground running. You might also consider reserving social media accounts with your business name just in case. Doing this due diligence at the onset can save you time, money, and heartache down the line. Descriptive Who says you can’t be literal?

Government 98

Government Social Media Consulting Brands 98

Amity

MARCH 5, 2018

Congratulations, you’re ready to hire a Customer Success Manager (CSM)! Effective customer success is key to reducing churn and increasing MRR, so it’s vital the customer success manager you hire be the kind of rockstar who will lead your customer success team (and customers) to… well, success. Experience.

Customer Success 77

Customer Success Management Culture Communication 77

Amity

NOVEMBER 14, 2016

Congratulations, you’re ready to hire a Customer Success Manager (CSM)! Effective customer success is key to reducing churn and increasing MRR, so it’s vital the customer success manager you hire be the kind of rockstar who will lead your customer success team (and customers) to… well, success. Experience.

Customer Success 95

Customer Success Management Culture Communication 95

LiveChat

APRIL 20, 2018

What are some of the unique benefits of live chat for sales , and how exactly can it help with lead generation ? Unlike the intrusive pop-up of yesteryear, you can choose to display it as a small icon (sometimes a smiley face or a small window) at the bottom right corner of your website. Quick response times.

B2B 50

B2B Social Media Sales 2017 50

SmartKarrot

DECEMBER 8, 2022

In this blog, we focus on the definition of a client partner, their job role, and their job description. Client partners must be able to work well with other members of the account team and understand how their role fits into the broader context of the account. Client partners need to be able to: Work as part of a team.

Consulting 10

Consulting B2B Customer Success Communication 10