How to Use CX Metrics to Find Bottlenecks to Product Led Growth
InMoment XI
JUNE 14, 2022
Carmen Woo, Salesforce Solution Architect and Senior Application Engineer, holds the cross-functional CX technology vision at Glassdoor. Watermark is in the EdTech space, and they’ve taken a comprehensive approach to optimizing user experience. What is intriguing about our use case is that we use machine learning to analyze feedback.
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