success video 9-steps-to-improve-your-ecommerce-user-experience 
Retently
MARCH 14, 2023
By tapping into the voice of the customer , companies can gain a deeper understanding of customer needs and craft meaningful experiences that foster loyalty. Product reviews and Net Promoter Score (NPS) surveys are commonly used to measure customer experience and collect zero-party data. Quite a difference, wouldn’t you say?
BirdEye
NOVEMBER 30, 2023
Social media reputation management continues to be the lifeblood of enhancing your overall online reputation. Today, when feeling relatable and personalizing each communication is a priority for brands to offer an exceptional customer experience , using social media reputation management to your advantage can be incredibly beneficial.
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Retently
FEBRUARY 9, 2024
What questions do you include to not only garner responses but also drive your business forward? Dive into the steps for effective questionnaire design, crucial areas for feedback, and tactics for maximizing the valuable data you collect without the fluff. Creating an insightful customer feedback questionnaire can seem daunting.
Kustomer
JANUARY 7, 2024
It doesn’t mean Intercom is a bad solution, in fact we think it’s an adequate software with plenty of upside — but there may be other tools on the market that better align with your business requirements. Outages can be problematic: According to one user on G2 : “Intercom constantly has outages. Why consider an alternative to Intercom?
BirdEye
JULY 27, 2023
Today, when digital marketing has become the hallmark of your online reputation , such conventional ideas aren’t enough. You have to use more dynamic ways of marketing to reach more patients and make your medical practice popular. In this blog, we’ve shared 13 marketing strategies for doctors to nurture your medical practice in 2023.
Inbenta
JUNE 30, 2021
The automation layer they provide helps teams improve their efficiency while alleviating the extra workload generated by repetitive requests and tickets. Therefore, we’ve decided to list 9 chatbot examples across different verticals and business types to show best practices and simply cases where companies nailed the chatbot project. .
BirdEye
NOVEMBER 29, 2023
Online reviews, virtual try-ons, and augmented reality experiences have become integral parts of the furniture shopping journey. Your tip: Offer a seamless and trustworthy experience for customers. This becomes achievable when your business listings management is well structured. How to market a furniture store?
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