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Smart Home Market Analysis – Expectations vs. Reality

TechSee

Or, while the Samsung Family Hub refrigerator can show you the inside of your fridge and help create and sync shopping lists, its $4K price tag has consumers considering whether auto-updates on groceries is really that critical. The post Smart Home Market Analysis – Expectations vs. Reality appeared first on Techsee.

Marketing 111
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How Thematic finds insights in large datasets: Analyzing 130k bank app reviews

Thematic

The review, the themes and the tagged sentiment within Thematic By combining the artificial intelligence of NLP and the human intelligence of our insights experts, Thematic is able to go beyond providing businesses with nuggets of relevant CX info. How could a Credit Union use a mobile app as a competitive advantage?

Banking 62
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How To Get Facebook Recommendations and Double Visitors To Your Business Page

Grade.us

People will now be able to post a recommendation for your business, including text, photos and tags directly on your Page. Pages with 10,000 fans or less have a higher average organic page post reach (8.29%) vs. page likes (4.73%). It may be a good idea to ask customers to make their recommendation public. That depends.

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The Ultimate 2019 Review Management Checklist

Grade.us

An optimized review profile includes: NAP (name, address and phone) Photos + videos Question and answers and/or FAQs (where relevant) Descriptions Keywords + tags + categories Hours of operation Website address Booking and/or appointment URLS (if applicable) Tracking details (e.g. Set distribution guidelines for incentives. 4 and 5 stars?

2019 42
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Top 23 Review Sites To Get Customer Reviews

Grade.us

Rich Endorsements allow customers to indicate whether they recommend your business by using tags, texts, and photos or videos. Businesses can respond to customer reviews publicly under their customer’s review, or privately via a direct message. Recommendations can be embedded and shared on and off Facebook. Features: G2.

Travel 52
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46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Bold360

“I think the biggest mistake organizations make when purchasing ANY kind of management software is…” Incorrectly evaluating the price of the system vs. the actual cost of the system. Often, the cost of a new package is much, much higher than the initial price tag. up their experience with customer support.