10-steps-to-preparing-your-business-for-gdpr 
CSM Magazine
MAY 11, 2018
The General Data Protection Regulation (GDPR) is a new set of rules amended to the current Data Projection Act that will soon be mandated for those businesses dealing with European consumers. While many businesses are already aligned with the specifications, it’s important to make sure your business has everything covered.
VDS
JUNE 6, 2023
As businesses strive to meet evolving customer expectations, adopting a cloud contact center solution has become a strategic imperative. This workbook is designed to provide you with a step-by-step guide to navigate the process of purchasing a cloud contact center solution. Let’s begin!
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VDS
JUNE 6, 2023
As businesses strive to meet evolving customer expectations, adopting a cloud contact center solution has become a strategic imperative. This workbook is designed to provide you with a step-by-step guide to navigate the process of purchasing a cloud contact center solution. Let’s begin!
ProProfs Chat
FEBRUARY 21, 2020
Has it leveled up your customer support process? Well, from what I’ve seen and heard from other business owners – yes, live chat definitely brings a lot of value addition as a support tool. But even with live chat, your operators are bound to commit mistakes. 11 Live Chat Mistakes & Easy-to-Follow Steps to Avoid Them.
SurveySparrow
OCTOBER 7, 2020
Now is the time for you to validate your new customer’s purchasing decision by welcoming them with a brilliant onboarding process. Your customer is usually clueless about how to use your product. The onboarding process helps them understand how your product works and how it can benefit their business specifically.
Currency Alliance
DECEMBER 17, 2019
New regulatory frameworks, such as GDPR and open banking, are going to give your competitors access to data about your best customers. New regulatory frameworks, such as GDPR and open banking, are going to give your competitors access to data about your best customers. An uncertain future. Source: BCG.
Comm100
NOVEMBER 23, 2020
Customer service isn’t just about your team having the right attitude and training. For your customer support to be great (or even just functional) in 2020, you need the systems to back it up. Your customer help desk software keeps incoming queries from falling through the cracks by turning them into easily manageable tickets.
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