ReviewTrackers

APRIL 21, 2021

List of Banking Review Sites to Track. Online reviews are one of the most accurate indicators of customer experience for banks, insurance providers, and financial services organizations. Not only do reviews have the potential to either attract or drive away customers. Banking & Financial Services: 11 Review Sites to Track.

Banking 65

Banking Financial Insurance Social Media 65

ReviewTrackers

JUNE 18, 2018

Credit Karma is also one of today’s largest financial services and banking review sites. It hosts a dedicated Credit Karma Reviews section, which features customer feedback posted by its members in order to help other finance consumers make well-informed decisions. Credit Karma provides users with the VantageScore 3.0,

Financial 62

Financial Banking Social Media 2006 62

Tricia Morris

JUNE 19, 2015

While many brands and organizations are stepping up and keeping up when it comes to multichannel customer service , it’s the transition between channels where service often stumbles, causing extra frustration for customers, even those who wanted to save time and effort by serving themselves. And that’s terrific, except that 35.5%

Customer Service 77

Customer Service Chief Customer Officer Wireless Webinar 77

Customers Rock!

JANUARY 24, 2012

This post is part of the Social ROI Blog Carnival at Think Customers: the 1to1 Media blog. As we move into 2012, I fully believe this will be the year that executives begin asking the difficult questions to their social media teams, including what kind of returns they are getting on their social media investment. What are the costs?

Social Media 82

Social Media Measurement ROI 2012 82

Grade.us

NOVEMBER 4, 2021

When asked, many marketers cite a few common reasons which, on the surface, sound like legitimate complaints. When it comes to online reviews, customers are active participants. Customers search for reviews in a variety of places. Customers search for reviews in a variety of places. These complaints are harmful.

Social Media 26

Social Media 2012 Consumers 2020 26

ReviewTrackers

JANUARY 18, 2018

Online reviews are one of the most accurate indicators of customer experience for banks, insurance providers, and financial services organizations. In 2012, Edelman Insights found that financial services and banking was the industry consumers trusted the least — even less than they did the media sector. Harnessing online reviews.

Banking 17

Banking Financial Insurance Brands 17

Grade.us

JANUARY 14, 2020

How important is it to get Facebook recommendations? At this point, most local brands use recommendations accidentally – their customers take the initiative and post a positive (or negative) recommendation on their own. How other platforms compare to Facebook recommendations. Reading Time: 20 minutes. Because of virality.

Social Media 51

Social Media Advertising 2011 Brands 51