2013 2020 Consumers Customer Care 
BlueOcean
OCTOBER 23, 2023
(This is updated version of our most popular blogs: 52 RFP Questions (2013), 51 RFP Questions (2016), 60 RFP Questions (2020)) Every few years we update our recommended list of contact center RFP Questions. Reporting Your customer care program may accumulate more data than any other part of your organization.
Experience Matters
JANUARY 20, 2015
Here’s the executive summary: This year, we chose eight organizations as finalists for Temkin Group’s 2014 Customer Experience Excellence Award. Finalists are Activision Customer Care, Aetna, Crowe Horwath LLP, Dell Inc., Here are some highlights from the finalists: Activision Customer Care. EMC Corporation.
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SurveySensum
JULY 14, 2020
The Super-Heroes of Customer Experience are here! Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. All the Thought Leaders present in this list have significantly impacted the Customer Experience Domain in their own way.
Grade.us
JUNE 2, 2020
We’ve done our best to put together a comprehensive, in-depth list of the best reputation management platforms for your evaluation in 2020. Let’s take a look at the top 10 best reputation management solutions in 2020. Founded in 2013 by Jon Hall, Grade.us In 2020, Grade.us Table of Contents. Website Grade.us
Magellan Solutions
SEPTEMBER 8, 2021
There is really no possible way to rank all of the customer outsourcing services in the country as each SMEs and large company has different needs and demands. Nevertheless, in this article we will try to generalize the needs of consumers to determine what services are currently booming. Ranking Outsourcing Services.
Storyminers
JULY 6, 2020
Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. His newest book, Inside Your Customer’s Imagination, will be released in September, 2020. Chip Bell is a highly sought-after keynote speaker and a prolific writer.
Storyminers
JULY 6, 2020
Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. His newest book, Inside Your Customer’s Imagination, will be released in September, 2020. Chip Bell is a highly sought-after keynote speaker and a prolific writer.
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