CX Lessons from 2016: 31 Customer Experience Pros Share Their Plans for 2017
Bold360
NOVEMBER 21, 2016
In 2016, the customer experience became the focal point of marketing, acquisition, onboarding, UX design, and many other core business functions. During that time, she launched her natural skin care line focused on combating skin blemishes. Salesforce recently released the 2016 edition of the State of Marketing report.
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