5 Top Customer Service Articles For the Week of October 24, 2016
ShepHyken
OCTOBER 24, 2016
Each week I read a number of customer service articles from various online resources. My Comment: If customer service is the new marketing, and personalization is the hottest strategy, then this article is a must-read. How Nike Is Beating Brands Like Apple and Adidas at Twitter Customer Care by Christopher Heine.
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