5 Top Customer Service Articles For the Week of March 2, 2020
ShepHyken
MARCH 2, 2020
Each week I read a number of customer service and customer experience articles from various resources. CX Is Broken: Five Takeaway’s From NTT Ltd’s 2020 Customer Experience Benchmarking Report by Stan Phelps. That’s one of the main takeaways from NTT Ltd’s Annual 2020 Customer Experience Benchmarking Report.
Let's personalize your content