3 Big Omnichannel Trends to Expect in 2020
Oracle
DECEMBER 5, 2019
Omnichannel is set to move front and center as part of customer experience (CX) strategy in 2020. The global omnichannel retail commerce platform market is expected to grow to $11.1 In 2020, we may see organizations aim to humanize touchpoints across channels with an overarching goal of building a strong emotional connection.
Let's personalize your content