Optimove

AUGUST 15, 2023

million people in the US will be using QR codes by 2025 – not bad for a technology that’s had more than its fair share of naysayers! If you’re a mobile-first brand, QR code marketing will go a long way to increasing engagement, cultivating loyalty, and driving growth … let’s explore. Long and short?

Brands 52

Brands Marketing 2025 Events 52

Lumoa

NOVEMBER 17, 2022

In the past two years, we’ve seen a massive surge in online shopping, from tech products to fashion items. trillion by 2025. Companies should aim to meet their customers’ expectations by continuing to fine-tune their customer experience (CX) programs. Your customers will feel valued and trust your brand.”.

E Commerce 83

E Commerce 2023 E-support Customer Experience 83

Kustomer

NOVEMBER 4, 2020

Customer experience (CX) is a determining factor in whether customers are loyal to a brand or not. Over 80% of companies who prioritize customer experience report an increase in revenue. Brands must stay on top of CX trends. Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI.

2021 140

2021 Customer Experience E-support Omnichannel 140

Kustomer

NOVEMBER 4, 2020

Customer experience (CX) is a determining factor in whether customers are loyal to a brand or not. Over 80% of companies who prioritize customer experience report an increase in revenue. Brands must stay on top of CX trends. Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI.

2021 52

2021 Customer Experience E-support Omnichannel 52

Eptica

APRIL 23, 2020

This applies across industries – brands that create a strong relationship are more likely to be forgiven or given the benefit of the doubt if minor problems occur. And trust is even more important in the online experience, where competitors are only a click away. What will customer self-service look like in 2025?

Hospitality 72

Hospitality 2025 2020 Books 72

Thunderhead

OCTOBER 19, 2018

One CEO of the top five spoke recently of ‘end-to end’ online retailing of new and used cars – from research to purchase and finance, plus delivery and signatures: “It’s about making effortless journeys for customers, not complex processes”. It’s about making effortless journeys for customers, not complex processes” – dealer CEO.

Omnichannel 40

Omnichannel Automotive 2018 2025 40