2025 Customer Base Customer Insights Marketing 
C Space
DECEMBER 3, 2021
Michael Müller, Director Global Brand Strategy, Customer Insights, Audi. As a global player, we at Audi manage over 100 markets worldwide; a highly complex ecosystem. By 2025, we are going to have more than 20 all-electric models and expand our PHEV portfolio. Empathy and Agility in a Changing Landscape.
Kustomer
NOVEMBER 4, 2020
It’s no secret that AI is transforming the way businesses interact with their customers. Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI. Sales and CX teams are using business VoiP services equipped with AI to quickly address customer queries and improve their communication.
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Kustomer
NOVEMBER 4, 2020
It’s no secret that AI is transforming the way businesses interact with their customers. Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI. Sales and CX teams are using business VoiP services equipped with AI to quickly address customer queries and improve their communication.
Currency Alliance
DECEMBER 1, 2020
The integral design of a loyalty program and the value it delivers customers has not changed much in the past 20 years, largely because the supporting infrastructure has remained the same. Winning loyalty programs in 2025. Customer singular. Ultimately it will be the customer who decides which is the winning model.
West Monroe
JANUARY 25, 2022
Banks need to build a revenue model that offers advanced customer segmentation, early-stage opportunity identification, early detection of significant cross-sell opportunities, and pre-defined sales targets supported by work plans that make sense. For many, banks underestimated the pace at which they need to adapt to meet market demands.
West Monroe
NOVEMBER 13, 2022
Well-coordinated go-to-market teams, equipped with insight, can deliver more The concept of RGM is about aligning all go-to-market processes and teams that contribute to revenue generation—marketing, sales, service, product development, finance, and others—and equipping them with consistent, timely, and relevant insights.
West Monroe
NOVEMBER 13, 2022
Well-coordinated go-to-market teams, equipped with insight, can deliver more The concept of RGM is about aligning all go-to-market processes and teams that contribute to revenue generation—marketing, sales, service, product development, finance, and others—and equipping them with consistent, timely, and relevant insights.
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