ShepHyken

APRIL 28, 2024

My Comment: I’ve been studying how different brands are creating successful loyalty programs. 3 Trends That Will Likely Dominate Customer Loyalty Programs In 2024 by Zsuzsa Kecsmar (Forbes) Loyalty programs are often recognized as a way to retain customers and let companies showcase their brand values.

2024 70

2024 E Commerce Article Loyalty Programs 70

BirdEye

DECEMBER 8, 2023

Here are 10 unique carpet cleaning business names 6 things to keep in mind when rebranding your carpet cleaning business 9 creative carpet cleaning advertisements ideas Where can you advertise your carpet cleaning business for free? How do you advertise your carpet cleaning business for free?

Marketing 58

Marketing Social Media Advertising B2B 58

SurveySparrow

AUGUST 25, 2023

When customers feel valued, understood, and well-cared for, they become vocal advocates, sharing their positive experiences with friends, family, and online communities. In fact, a survey by Nielsen found that 92% of consumers trust recommendations from friends and family over all other forms of advertising. And that’s not all!

Customer Experience 52

Customer Experience Social Media Feedback Customer Centricity 52

Qualtrics

DECEMBER 8, 2020

This advantage results in a bias towards buying the brand’s product, even if it's sold at a premium. It comes from the customer attaching their ‘self-image’ to the brand’s messaging. By buying the product, they’re buying into brand values, which they identify with. Ipsos’ Brand Value Creator (BVC).

Measurement 59

Measurement Brands Net Promoter Score Social Media 59

Lumoa

FEBRUARY 9, 2023

It encompasses activities such as customer retention, customer loyalty programs, customer feedback surveys, customer reviews and ratings, customer panel discussion groups, customer support services, and more. Purposeful Leadership: Leaders operate consistently with a clear set of values. It is trusted by 92% of consumers.

Definition 178

Definition Net Promoter Score Customer Experience B2C 178

ProProfs Chat

DECEMBER 12, 2019

The way to a customer’s heart is much more than a loyalty program. “Courteous treatment will make a customer a walking advertisement.” Loyalty is a brand.” – Shep Hyken. The best advertising you can have is a loyal customer spreading the word about how incredible your business is. Ken Blanchard.

Customer Service 80

Customer Service Customer Experience Advertising Customers 80

ProProfs Chat

DECEMBER 30, 2021

The same applies to advertising and brand campaign efforts. Tailor Your Brand Values. This helps them identify what personality traits they have in common, which further helps them customize their advertisements/marketing to provide them with the most valuable experience.

Social Media 52

Social Media Sports Brands Insights 52