Inbenta

JUNE 12, 2023

According to Forrester Consulting, 50% of consumers said they often feel frustrated from their interactions with Chatbots and nearly 40% of these interactions were flagged as negative. Chatbots that use NLP can interpret human language by breaking queries into words along with the actual intent of the words within the context of the sentence.

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CSM Magazine

JULY 29, 2021

In particular, Natural Language Processing (NLP) is making great strides towards bettering the conversational aspects of businesses. In a nutshell, NLP is a branch of artificial intelligence that enables computers to understand and interpret the human language in spoken and written form. Deeper Insights.

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Thematic

MAY 7, 2019

During the event, Thematic met with many insurers who were ready to use AI/ML to help enhance all levels of their business. Below are four applications of AI and NLP for the insurance industry to learn more about their customers and business. Are there other ways that you think insurance companies can leverage AI and NLP?

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SmartKarrot

FEBRUARY 24, 2022

Gartner, the technology research and consulting company, came up with the term Augmented Analytics. The technology helps data scientists and business users to use artificial intelligence (AI) and machine learning (ML) to find and visualize information from unstructured data. Augmented Analytics.

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SmartKarrot

DECEMBER 3, 2021

And conversational AI, thanks to its learning capabilities and interaction abilities, falls exactly into this category. The more you talk to a predictive AI, the more difficult it would be for you to contemplate how it does what it does. The technological background behind a voice AI runs very deep indeed. contact-form-7].

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ChurnZero

JANUARY 13, 2023

Second, the power of AI in customer experience will become more evident and accessible—an innovation we at ChurnZero have jumped on with the introduction of Customer Success AI. 2023 will be a breakout year for digital Customer Success, customer intelligence, and AI-fueled outcomes at SaaS companies. AI is real and it works.

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