Referral Marketing Guide: how to build a customer referral program
BirdEye
MARCH 10, 2022
84% of B2B decision-makers start the buying process with a referral. According to Nielsen, only 33% of customers trust online ads. For B2B companies the average conversion rate for referrals is 11%. The lifetime value of referred customers is 16% higher than customers acquired through any other means.
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