Show report: CX and EX inextricably linked, with empathy as the glue
Think Customers
MARCH 21, 2023
Less flashy but perhaps more thought-provoking were the words from Nobel Peace Prize laureate Malala Yousafzai, who became an activist for girls education after surviving a gunshot wound to the head as a teenager. We put our people first so we can deliver an amazing experience for our customers,” said Bastian of Delta, named the top U.S.
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