Competitive Advantage Connections Hospitality Innovation 
InMoment XI
FEBRUARY 2, 2024
On Thursday, January 25th, we hosted the “Changing The Game” event in Austin, TX—a crucible for innovative ideas and game-changing strategies to address the consumer market in 2024 and beyond. Their story exemplifies that the utilization of AI can keep any business competitive and relevant by modernizing their approach.
CSM Magazine
MARCH 20, 2024
This tech-forward approach not only improves the customer journey but also cements robust connections between brands and their patrons, fostering loyalty and cultivating lasting relationships.
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Bill Quiseng
MARCH 15, 2022
All of that leads to employee happiness and engagement; a more creative, innovative, and productive workforce that puts out quality work; and employee loyalty. Let’s get to some real hard data about the connection between your culture and the bottom line. We may even be witnessing this with the Great Resignation.).
Clarabridge
OCTOBER 23, 2015
By actively and proactively monitoring and addressing customer concerns, companies can gain innovative insights which will help them improve their product and service. Travel & Hospitality. Similar to the telecom industry, travel and hospitality deal with fierce competition. Transportation & Logistics.
West Monroe
JUNE 30, 2021
Patients looking to minimize their time in the hospital during the pandemic began gravitating to ASCs for elective procedures—if they chose to go through with them at all. For instance, Tenet Health acquired multiple ASCs and now has five times more ASCs than hospitals. Ambulatory surgical centers.
InMoment XI
MAY 14, 2022
We’ve proven—time and again—the direct connection between the meaningful differentiation of these experiences and the success of a brand’s CX objectives, such as willingness to return to, recommend, and, ultimately, promote a business. It’s about how we see ourselves, what we aspire to, our connection with the brand, and our identity.
Magellan Solutions
JULY 19, 2021
Adoption of digital innovations is now front and center. This changes the paradigm in the healthcare industry as hospitals will be more focused on cases that need the most immediate attention. . Hospital admissions. As more people rely heavily on their smartphones and gadgets to connect with everyone else.
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