5 Top Customer Service Articles For the Week of May 28, 2018
ShepHyken
MAY 28, 2018
For the record, contacting brands on social media only to be passed off to someone else is not social customer service. My Comment: Social Media Customer Service (Also known as Social Customer Care) continues to grow in popularity. More Than One-Third Of Shoppers Would Pay For Enhanced Loyalty Programs by Marie Griffin.
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