Grade.us
NOVEMBER 2, 2018
Social media's not going away any time soon. 2018's Best Social Media Marketing Blogs. These blogs are consistent providers of top-notch social media content. Social Media Explorer. Social Media Today. Social Media Biz. Ignite Social Media.
Lithium
MARCH 28, 2018
Michael Herbst – Senior Expert Social Media, Community Manager , Consorsbank. Now four years since its official launch, the ConsorsBank Community has really come into its own, becoming a core piece of the business’s broader customer engagement and social customer care efforts. Learning is the Only Constant.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Lithium
MARCH 28, 2018
Michael Herbst – Senior Expert Social Media, Community Manager , Consorsbank. Now four years since its official launch, the ConsorsBank Community has really come into its own, becoming a core piece of the business’s broader customer engagement and social customer care efforts. Learning is the Only Constant.
Lithium
MARCH 28, 2018
Michael Herbst – Senior Expert Social Media, Community Manager , Consorsbank. Now four years since its official launch, the ConsorsBank Community has really come into its own, becoming a core piece of the business’s broader customer engagement and social customer care efforts. Learning is the Only Constant.
Horizon CX
MARCH 19, 2022
By calling their Customer Careline. Oh no, I thought—not another round of call-center madness or chatbot mania—I need another channel—enter social media. Yes, they recommend that you Tweet your issue on their Customer Care Twitter page. I tried that to no avail.
SurveySparrow
JANUARY 7, 2021
Most importantly, they didn’t consider social platforms an effective medium to keep their customers engaged or gain profits. If we look back in 2017 , 28% of the SMBs used to spend only 3-5 hours on social media marketing, 27% spend less than 1 hour! . It makes the customer experience pleasurable and convenient.
Myra Golden
NOVEMBER 20, 2019
Thanks to the Internet and social media, customers are savvier now than ever before. Although this sounds like a good thing, the net result is an increase in stress for frontline customer service professionals. Anna Hoang, Customer Support Specialist I, Vertafore. “ You will not be sorry.”.
Expert insights. Personalized for you.
32 
Let's personalize your content