Customer Focused Customer Service Training Fashion Marketing 
ShepHyken
MAY 31, 2021
(Ad Age) Here are 5 tips for marketing organizations looking to maximize their Discovery Commerce opportunity from Aubrie Richey, VP of media for TechStyle Fashion Group that brought us brands like Fabletics and Savage X Fenty. Go to The Customer Focus™ to learn more about our customer service training programs.
ShepHyken
DECEMBER 11, 2019
Surprise and delight your customers by sending them an old-fashioned, handwritten note in an envelope with an address and a stamp. Who doesn’t love fast service? Jimmy John’s , the fast-food chain known for “freaky fast” service and delivery, knows how much customers appreciate speed. Send a thank-you note.
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ShepHyken
DECEMBER 27, 2021
Clarke’s 2001: A Space Odyssey , HAL, the computer could talk in a human-like fashion, yet it still sounded like a computer. Today the verbal communication between customers and computers is becoming indistinguishable from human-to-human conversations. 4 Ways AI Can Improve the Customer Service Agent Experience by Puneet Mehta.
ShepHyken
NOVEMBER 23, 2016
It’s always nice to show customers a little appreciation. You can call the customer, send an email or text or go with the old fashioned handwritten thank you note. Furthermore, when you send your card with a “gift” that is really a discount coupon, that means that in order to get the gift, the customer has to spend money.
ShepHyken
AUGUST 29, 2016
The 5-year-old company, which has few peers in the market, is on track to do $50 million in sales this year. My Comment: This interesting article is actually a case study of a successful company and how they connect (and do much more) with their customers. Kuiu is a hunting gear company that has a customer focused culture.
ShepHyken
DECEMBER 16, 2019
Look no further than here as the author has compiled a list of motivational, inspirational and just plain, good, old-fashioned advice from customer service and experience experts from around the world. Forrester) I have just published a post sharing some of our marketing predictions for 2020. A hundred and fifty of them!
ShepHyken
JANUARY 23, 2017
Are You Taking Your Customers For Granted? CustomerThink) What does your B2B marketing program have to do with your customer retention strategy? Let’s look at three ways you can use marketing and customer experience to engage your customers. SparkCentral) Social media isn’t just for marketing anymore.
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