5 Top Customer Service Articles For the Week of January 25, 2021
ShepHyken
JANUARY 25, 2021
The author focuses on retail, but I see this way of thinking working for just about every type of business. 5 Step Plan to Create the Perfect Guest Experience by Patrick Landman. My Comment: I believe that every company – in any industry – could do well to have a “hospitality mentality.”
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