CSM Magazine
MAY 4, 2021
In terms of digital marketing, ROI relates to the cash spent on a marketing campaign against its results. That said, measuring and improving digital marketing ROI is an entirely different ball game. But, not to worry, as today we will explore a few tips that will boost your digital marketing ROI. Establish your ROI goals.
Totango
JANUARY 23, 2020
Focus on rapidly advancing your customer to the point where they can independently incorporate your product into their daily workflows. The sooner your customer can use your product, the sooner they will see ROI. Be careful not to overload your customer with information and answer any questions they raise.
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Customer Guru
AUGUST 21, 2018
DiJulius is a best-selling author of three books, a renowned keynote speaker, and an international customer experience consultant. He brings a wealth of knowledge and hands-on experiences to his keynotes and seminars. John is consistently helping his clients create a magical customer experience like Disney.
SmartKarrot
OCTOBER 10, 2022
Create account engagement plans for all customers, Own and drive operational communications, including Customer ROI from the platform throughout the customer journey. Collaborate closely with Senior CSMs and the Sales team to establish and build relationships with new and existing customers.
Gainsight
FEBRUARY 2, 2024
Companies engaging their customers with up-to-date product information and success content are reducing churn, decreasing support costs, and improving customer satisfaction. In short, customer training leads to customer retention. What Is Customer Training? There are several advantages to doing this.
BirdEye
APRIL 7, 2023
Return on Marketing Investment ROI is a pretty standard marketing KPI that every business tracks. ROI = (Sales growth – marketing spend) ÷ Marketing spend Tracking the return on marketing investment may not give you an accurate picture if you have many active marketing campaigns.
SmartKarrot
OCTOBER 3, 2022
Attend college recruiting events, conferences, seminars to help strengthen the company brand. Work closely with customers to deliver on business goals and digital marketing success. Ensure that customers are leveraging the BrightEdge solution to deliver business value across all levels of their company.
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