Customer Success Government NPS Roadmap 
SmartKarrot
OCTOBER 27, 2020
Customer success is a relatively new function in businesses today. To stay intact with a plan and progress in a foolproof way, a customer success roadmap can help. There are many areas you need to look into while implementing customer success in your organization. Benefits of customer success roadmap.
SmartKarrot
AUGUST 12, 2021
Role: Director, Customer Success Location: Santa Barbara, CA, US Organization: Tapjoy As a Director of Customer Success, you will oversee the Customer Service function and will partner with the Sales, Operations, and Product teams to ensure the best possible customer experience.
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Lithium
DECEMBER 28, 2020
Representatives from Khoros Marketing, Care, Communities, and Strategic Services outlined everything users can now leverage — along with what they can look forward to, in an extensive product roadmap session. Custom calculations to align analytics to the business. Deeper governance and compliance capabilities. Khoros Care.
SmartKarrot
NOVEMBER 7, 2022
Role: Associate Director, Customer Success Location: Greater Boston, United States (On-site) Organization: Saama As an Associate Director of Customer Success, you will drive the overall customer relationship forward and drive product penetration and consulting services revenue in customer engagements.
SmartKarrot
NOVEMBER 22, 2022
Role: Director, Customer Success Location: Remote, United States Organization: iHeartMedia As a Director of Customer Success, you will work with the SVP, Digital Solutions and lead the efforts for operational excellence of the Account Management team. NPS, usage metrics, etc. and Customer Advocacy.
Gainsight
MAY 13, 2020
The 6 key messages that you will hear weaved throughout Pulse Everywhere are the main questions we know to be top of mind for Customer Success and Product Leaders everywhere. Visibility to gain a common view of the customer. If one of those spokes is not in line, the customer cannot propel forward. Bobby Cooper, Sr.
SmartKarrot
MARCH 7, 2022
Role: Director, Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal.
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