New Report: The ROI Of Agile Customer Care: Reduce Training and Easy To Add Channels
Natalie Petouhof
FEBRUARY 9, 2016
Traditional Customer Care Solutions Require Resources from IT and Result in Low Agent Productivity and ROI. Agile Customer Care Results in High ROI and Less Stressed, More Engaged Employees . Better customer care technology leads to improved e mployee/agent experience and customer experiences.
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