LiveChat

SEPTEMBER 22, 2017

You install LiveChat on your website and start offering also online support to your customers. Companies that make a good use of this level of connection make sure that their customers are always entertained , they try to unleash the inner child in their customers. How to improve customer satisfaction. Is it fun?”.

Customer Satisfaction 28

Customer Satisfaction Sports Social Media Entertainment 28

SurveySensum

SEPTEMBER 21, 2023

When customers receive timely responses to their inquiries, it not only meets their expectations but also contributes significantly to customer satisfaction and retention. Communicate with them regularly: Don’t just reach out when you want to make a sale. Remember details about them and treat them accordingly.

Customer Retention 52

Customer Retention 2023 Loyalty Programs Travel 52

Kayako

MAY 11, 2017

In-flight entertainment has been in-demand since commercial flight became routine; Virgin just figured out a way to up the ante by including individual TVs in all headrests. By always looking for what more you can do for your customers , you’ll ensure your company holds a place in your industry as a thought-leader and pioneer.

Customers 99

Customers Customer Journey Customer Retention 2014 99

SurveySparrow

JUNE 22, 2023

Delivering a standout customer experience (CX) is the key to outpacing your competition and fostering customer loyalty. To give you an idea of what excellence in this domain looks like, we’ve compiled ten stellar customer experience examples from e-commerce, technology, retail, entertainment, food and beverage, etc.

Customer Journey Mapping 52

Customer Journey Mapping Customer Experience E Commerce E-support 52

ShepHyken

SEPTEMBER 15, 2023

Provide valuable email content As marketers and business owners, our all-time favorite objective is boosting sales. However, there are little things that customers hate more than sales marketing material that’s centered around the brand instead of them.

Marketing 59

Marketing Customer Experience Communication Entertainment 59

Call Experts

APRIL 28, 2022

Podcasts have been a popular form of entertainment since the 2000s, when iTunes made them readily accessible to the average person. And, with the rise in podcast popularity has come the rise of the customer service podcast. . Podcasts are a great way to learn something new, get entertained, or be inspired.

Customer Service 52

Customer Service Entertainment Exceptional Customer Service Social Media 52

Michel Falcon Experience

MARCH 12, 2019

I’m going to give you a lot of entertainment and engagement, but a lot of education as well too. ” That company now just $400 million a year in sales, system wide, across the globe. It’s customer service. Delivering exceptional customer service. Provide a great experience.

Culture 12

Culture 2019 Engagement Net Promoter Score 12