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Facial Recognition and the Opportunities for Better Customer Experience

Avaya

A major cog in that technology is facial recognition (FR). Backed by the proliferation of high-resolution cameras in public spaces, robust artificial intelligence algorithms, and ever-increasing computer processing capabilities, FR has quickly become entrenched in our everyday lives. FR offers a wealth of additional possibilities.

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5 Top Customer Service Articles For the Week of February 12, 2018

ShepHyken

But I love finding and learning fr om those lesser-known stories of business artists who deploy their imagination to fuel progress. My Comment: Josh Linkner, innovation guru, has a weekly blog. We all see the obvious examples of innovators such as Apple, Netflix, and Uber.

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Advocacy: Definition for Customer Success

CSM Practice

In this blog, I’m going to share best practices and proven tactics to help your company increase new business deals, accelerate your sales cycle and increase net retention rate using best of breed advocacy playbooks for Customer Success teams. I’d like to end the blog by re-emphasizing the term “Advocacy Pipeline”. identify w???

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This Week in Enterprise Tech with inContact

NICE inContact

Rajeev Shrivastava, Chief Strategy Officer at inContact, recently sat down with Fr. The post This Week in Enterprise Tech with inContact appeared first on inContact Blog. Robert Ballecer for This Week in Enterprise Tech at Enterprise Connect 2016. Learn how you can achieve your business goals with inContact.

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2021 Customer Success App Wish List

ChurnZero

Pricing: fr ee trial and paid versions for individuals and teams . Because we definitely don’t believe in plugging our own product in unbiased app roundups because that would be so cliché of SaaS blogs and eye roll-worthy behavior. . Looking for Customer Success book recommendations?

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