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Loyalty technology for the API economy

Currency Alliance

can be reinvented to improve the customer experience, while also streamlining operations. . can be reinvented to improve the customer experience, while also streamlining operations. . However, in reality, many have only started operating their monolithic applications on virtual servers, or exposed a basic API.

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8 loyalty trends for 2024: intelligent, data-led marketing

Currency Alliance

Loyalty trends, as we’ve said in our previous years’ trends articles, are interesting to think about – but they are not necessarily reflective of what your own brand should be focusing on in the next year. This year, a continuing key theme in loyalty will be the ability to drive even greater customer value at lower direct cost.

2024 59
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Loyalty trends 2023: a year of cost-driven innovation

Currency Alliance

Some brands will do this in 2023, but actually, the loyalty & marketing industries have learned from recent experience that this costs you money in the long run. So, while the major loyalty trends for 2023 will be oriented around cost control, this will be accompanied by refocusing investment where it’s most profitable.

2023 52
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Top 6 Loyalty Trends for 2021

Currency Alliance

2021 will be another year in the long-term journey to become customer-centric, balance the economics of loyalty programs to deliver more value to customers, and ensure the right systems are in place to reduce dependencies on the IT department or vendors. We crave convenience and more intuitive, personalized experiences.

2021 52
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Supermarkets: How to Build a Winning Loyalty Program

Currency Alliance

One of the earliest loyalty programs came out of the grocery sector. Broadly speaking, most of the chains’ loyalty efforts have been in proprietary, albeit digitalized versions of the original S&H program: collecting in order to redeem for rewards, some digital couponing, and pushing out offers via a mobile app.

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12 Top AI Conversational Platforms For 2021

SurveySparrow

Finally, however, they’ve succeeded in creating an intelligent system that understands human language. This system is called conversational ai, and businesses globally are lining up to use it. . This system is called conversational ai, and businesses globally are lining up to use it. . and start with no further ado?

2021 52
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42 Best Customer Feedback Software for 2022

ProProfs Chat

Collecting customer feedback comes with many benefits like improving your products or services, retaining your existing customers, measuring customer satisfaction, and more. (a) a) Inexpensive Way to Improve Products and Services. c) Identify Your Loyalty Customers. Are you looking forward to a new product feature? .