ChurnZero

MARCH 31, 2020

7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar. They’ve also reevaluated their product roadmap, pausing less relevant items, so they could launch a new feature two months early. No worries, if you missed the webinar, you can view it on-demand here. . Tuesday, March 31, 2020, 2:00 – 3:00 PM EDT.

Webinar 72

Webinar Customer Relationships Leadership Customer Success 72

SurveySensum

FEBRUARY 14, 2024

This can include customer support, tutorials, webinars, and documentation. It provides solutions for measuring and enhancing employee engagement, satisfaction, and organizational culture. It tracks feedback on these skills over time, offering a clear roadmap for professional development.

2024 52

2024 Feedback Culture Demo 52

ChurnZero

FEBRUARY 25, 2020

Provide a clear roadmap – From the onset of your customer relationship you should share a strategic plan that outlines where you are going, and the steps needed to get there. Set specific objectives and timelines – You should set very clear objectives that are measurable against your goals as well as a timeline.

Webinar 59

Webinar Customer Retention Return on Investment Roadmap 59

SmartKarrot

JUNE 30, 2021

How to measure product adoption? Leading indicators, simply put, are ones who allow you to measure change. Early warning of any outcome can help you take proactive measures to improve parameters. This information needs to be via personalized engagement, webinars, digital communications, interactions face to face, and more.

Social Media 10

Social Media Roadmap Customer Success Metrics 10

Alliance by IFS

MARCH 31, 2016

Astea and The Service Council presented the findings of that research in our recent webinar, “ Redefining Service Innovation: It’s Time for a Change.”. That’s because those efforts have a clear return on investment. In many companies, innovation resources are targeted at new product development.

Innovation 20

Innovation Chief Customer Officer Return on Investment Webinar 20

Pointillist

JULY 25, 2018

You will need to establish metrics for measuring the success of employee training. Success Metrics for the Business One of the most powerful benefits of using customer journey analytics is that it connects individual customer behavior to important quantitative metrics and KPIs that you and your business are measured by.

Customer Journey 43

Customer Journey Events Metrics Government 43

Grade.us

JUNE 2, 2020

We don't have a native mobile app, and it's not currently on our development roadmap (our web app is fully responsive and optimized for mobile though). The GatherUp crew provides monthly webinars to onboard, teach, and support regularly.). We don't currently offer 24/7/365 support like some of our competitors. per location $199 per mo.,

2020 47

2020 Management Net Promoter Score Multi-Channel 47