Kustomer

DECEMBER 2, 2021

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Dan Gingiss to learn more about how Marketing and CX are connected. Listen to the full podcast to learn more. Making the First Experience Memorable. Making the First Experience Memorable.

Marketing 98

Marketing Social Media Brands Books 98

Kustomer

NOVEMBER 25, 2021

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Matt Dixon from Tethr to reinvent what it means to delight your customers. Delight typically means going above and beyond customer expectations, so what is there to reinvent?

Customer Service 98

Customer Service Customers 2010 Net Promoter Score 98

Kustomer

APRIL 28, 2022

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen meets with Jochem van der Veer , the CEO of TheyDo , to learn more about what it means to be a journey-centric CX organization. Modern customers want fast service.

Management 97

Management Customer Journey Roadmap Customer Service 97

Kustomer

DECEMBER 24, 2020

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Greg Segall , Sean MacPherson , and Vikas Bharmbri to exchange views on the personal experience movement. This same concept can be used in CX. Providing a Tailored Approach to CX.

Loyalty 64

Loyalty Definition Connections B2B 64

Kustomer

JULY 29, 2021

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast , Gabe Larsen is joined by Pam O’Neal from Kustomer. Learn more by listening to the podcast below. Social commerce changes the way brands create relationships with their customers. E-Commerce for the Social World.

E Commerce 98

E Commerce Social Media E-support Fashion 98

Kustomer

JUNE 3, 2021

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast , Gabe Larsen is joined by Eric Chon and Vikas Bhambri to learn about making the switch to Kustomer to service their users. Listen to the full episode to learn more. Enhancing a Zwifter’s Route with the Ultimate CX.

Omnichannel 59

Omnichannel Multi-Channel Document Sports 59

Kustomer

NOVEMBER 1, 2021

In this episode of the Customer Service Secrets Podcast , Gabe Larsen is joined by Pam O’Neal from Kustomer. Learn more by listening to the podcast below. Social commerce changes the way brands create relationships with their customers. So, how can CX get its turn on social media? What Is Social Commerce?

E Commerce 52

E Commerce Social Media E-support Fashion 52