West Monroe

APRIL 9, 2024

While this impacts lower net interest margins, it fuels competition against traditional banks and highlights the differing profit pressures that credit unions face. For credit unions, this presents an opportunity to continue offering high deposit rates and more expansive member benefits, further differentiating themselves from banks.

2024 52

2024 Banking Financial Consumers 52

West Monroe

JANUARY 23, 2022

An increasingly connected energy-and-utilities ecosystem. The utility business model is changing in response to political, environmental, consumer, and cybersecurity pressures. Dozens of states have set targets for decarbonizing their economies across all sectors—and utilities will have foundational roles in these efforts. The challenge.

2022 40

2022 Transportation Telecommunications Wireless 40

Currency Alliance

JUNE 19, 2019

Gamification and personalization have come on leaps and bounds in loyalty to supplement points and rewards. Points are perceived by customers as a kind of currency; underperforming loyalty brands, equally, prioritize this purely transactional insight. This was my second year on the judging panel at the Loyalty Magazine Awards.

Magazine 49

Magazine Loyalty 2019 Loyalty Programs 49

SurveySparrow

AUGUST 14, 2023

Imagine surveys that feel like dynamic conversations, engaging your participants like never before. But hold on, here’s an interesting fact to pique your curiosity: did you know that the average survey response rate is just about 33%? Starting Price: SurveySparrow’s Online Poll Maker starts at $19/month for the basic plan.

Social Media 52

Social Media Multi-Channel Presentation Events 52